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Florida Statute 559.725 - Full Text and Legal Analysis
Florida Statute 559.725 | Lawyer Caselaw & Research
Link to State of Florida Official Statute
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The 2025 Florida Statutes

Title XXXIII
REGULATION OF TRADE, COMMERCE, INVESTMENTS, AND SOLICITATIONS
Chapter 559
REGULATION OF TRADE, COMMERCE, AND INVESTMENTS, GENERALLY
View Entire Chapter
559.725 Consumer complaints; administrative duties.
(1) The office shall receive and maintain records of correspondence and complaints from consumers concerning any and all persons who collect debts, including consumer collection agencies.
(2) The office shall inform and furnish relevant information to the appropriate regulatory body of the state or the Federal Government, or The Florida Bar in the case of attorneys, if a person has been named in a consumer complaint pursuant to subsection (3) alleging violations of s. 559.72. The Attorney General may take action against any person in violation of this part.
(3) The complainant, subject to penalty of perjury as provided in s. 837.06, shall certify on a form approved by the Financial Services Commission a summary of the nature of the alleged violation and the facts that allegedly support the complaint, and shall submit the form to the office.
(4) The office shall investigate complaints and record the resolution of such complaints.
(5) The office shall advise the appropriate state attorney or the Attorney General of any determination by the office of a violation of this part by any consumer collection agency that is not registered as required by this part. The office shall furnish the state attorney or Attorney General with the office’s information concerning the alleged violations of such requirements.
(6) A registered consumer collection agency must provide a written response to the office within 45 days after receipt of a written request from the office for information concerning a consumer complaint. The response must address the issues and allegations raised in the complaint. The office may impose an administrative fine of up to $250 per request per day upon any registrant that fails to comply with this subsection.
History.ss. 8, 13, ch. 93-275; s. 681, ch. 2003-261; s. 5, ch. 2010-127; s. 3, ch. 2025-23.

F.S. 559.725 on Google Scholar

F.S. 559.725 on CourtListener

Amendments to 559.725


Annotations, Discussions, Cases:

Cases Citing Statute 559.725

Total Results: 2  |  Sort by: Relevance  |  Newest First

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State v. Beach Blvd Auto., Inc., 139 So. 3d 380 (Fla. 1st DCA 2014).

Cited 5 times | Published | Florida 1st District Court of Appeal | 2014 WL 2040853, 2014 Fla. App. LEXIS 7574

...We, therefore, reverse the order as to the dismissal of Count 4. Count 5 (Debt Collection) In Count 5, Appellant alleged that Appellees violated both FCCPA and FDUTPA by engaging in certain debt collection practices. As to its authority to bring a FCCPA claim, Appellant cites Section 559.725 of FCCPA, which is entitled “Consumer complaints; administrative duties” and provides in part: (1) The office [Office of Financial Regulation] shall receive and maintain records of correspondence and complaints from consumers conc...
...(Emphasis added). As Appellees contend, Appellant did not rely upon subsection (2) in the trial court. Instead, Appellant incorrectly relied upon the State Attorney’s letter deferring its FDUTPA enforcement authority to it. Because Appellant failed to bring section 559.725(2) to the trial court’s attention, we decline to address the applicability of the provision to Appellant in this case and affirm the dismissal of the FCCPA claim in Count 5....
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Brindise v. U.S. Bank Nat'l Ass'n, 183 So. 3d 1215 (Fla. 2d DCA 2016).

Published | Florida 2nd District Court of Appeal | 2016 Fla. App. LEXIS 653, 2016 WL 229572

...See § 559.77. Those remedies, however, do not extend to section 559.715. Indeed, the prohibitions in section 559.72 do not include the alleged failure to give notice. But, the FCCPA imposes a sweeping scheme of administrative enforcement. See §§ 559.725, .726, .727, .730, .77, .78, .785....
...d some rights. Next, the majority points out that the Brindises could have sought relief under the sections of the FCCPA that provide for administrative enforcement. For - 17 - example, section 559.725 provides that consumers' complaints against debt collectors must be investigated and section 559.727 provides that corrective actions may be taken to remedy violations....

This Florida statute resource is curated by Graham W. Syfert, Esq., a Jacksonville, Florida personal injury and workers' compensation attorney. For legal consultation, call 904-383-7448.