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Florida Statute 415.103 - Full Text and Legal Analysis
Florida Statute 415.103 | Lawyer Caselaw & Research
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F.S. 415.103 Case Law from Google Scholar Google Search for Amendments to 415.103

The 2025 Florida Statutes

Title XXX
SOCIAL WELFARE
Chapter 415
ADULT PROTECTIVE SERVICES
View Entire Chapter
415.103 Central abuse hotline.
(1) The department shall establish and maintain a central abuse hotline that receives all reports made pursuant to s. 415.1034 in writing or through a single statewide toll-free telephone number. Any person may use the statewide toll-free telephone number to report known or suspected abuse, neglect, or exploitation of a vulnerable adult at any hour of the day or night, any day of the week. The central abuse hotline must be operated in such a manner as to enable the department to:
(a) Accept reports for investigation when there is a reasonable cause to suspect that a vulnerable adult has been or is being abused, neglected, or exploited.
(b) Determine whether the allegations made by the reporter require an immediate, 24-hour, or next-working-day response priority.
(c) When appropriate, refer calls that do not allege the abuse, neglect, or exploitation of a vulnerable adult to other organizations that might better resolve the reporter’s concerns.
(d) Immediately identify and locate prior reports of abuse, neglect, or exploitation through the central abuse hotline.
(e) Track critical steps in the investigative process to ensure compliance with all requirements for all reports.
(f) Maintain data to facilitate the production of aggregate statistical reports for monitoring patterns of abuse, neglect, or exploitation.
(g) Serve as a resource for the evaluation, management, and planning of preventive and remedial services for vulnerable adults who have been subject to abuse, neglect, or exploitation.
(2) Upon receiving an oral or written report of known or suspected abuse, neglect, or exploitation of a vulnerable adult, the central abuse hotline must determine if the report requires an immediate onsite protective investigation. For reports requiring an immediate onsite protective investigation, the central abuse hotline must immediately notify the department’s designated protective investigative district staff responsible for protective investigations to ensure prompt initiation of an onsite investigation. For reports not requiring an immediate onsite protective investigation, the central abuse hotline must notify the department’s designated protective investigative district staff responsible for protective investigations in sufficient time to allow for an investigation to be commenced within 24 hours. At the time of notification of district staff with respect to the report, the central abuse hotline must also provide any known information on any previous report concerning a subject of the present report or any pertinent information relative to the present report or any noted earlier reports. If the report is of known or suspected abuse of a vulnerable adult by someone other than a relative, caregiver, or household member, the report shall be immediately transferred to the appropriate county sheriff’s office.
(3) The department shall set standards, priorities, and policies to maximize the efficiency and effectiveness of the central abuse hotline.
History.ss. 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, ch. 73-176; s. 1, ch. 77-174; ss. 3, 5, ch. 79-287; s. 15, ch. 79-298; s. 1, ch. 80-293; s. 1, ch. 83-82; s. 67, ch. 86-163; s. 29, ch. 86-220; s. 30, ch. 87-238; s. 16, ch. 88-337; s. 27, ch. 89-294; s. 2, ch. 90-50; s. 45, ch. 90-306; s. 2, ch. 91-57; s. 14, ch. 91-71; s. 36, ch. 95-210; s. 95, ch. 95-418; s. 27, ch. 2000-349; s. 3, ch. 2010-31.

F.S. 415.103 on Google Scholar

F.S. 415.103 on CourtListener

Amendments to 415.103


Annotations, Discussions, Cases:

Cases Citing Statute 415.103

Total Results: 11  |  Sort by: Relevance  |  Newest First

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Bb v. Dept. of Health & Rehab. Serv., 542 So. 2d 1362 (Fla. 3d DCA 1989).

Cited 5 times | Published | Florida 3rd District Court of Appeal | 14 Fla. L. Weekly 1129, 1989 Fla. App. LEXIS 2499, 1989 WL 47190

...ure or concussion suffered by L.G. on October 20, 1987, would have caused the injury. [2] HRS investigated the incident, confirmed the report of abuse, identified B.B. as the abuser, and placed the report in its abuse registry maintained pursuant to section 415.103, Florida Statutes (1987)....
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Bohannon v. Shands Teaching Hosp., 983 So. 2d 717 (Fla. 1st DCA 2008).

Cited 4 times | Published | Florida 1st District Court of Appeal | 2008 WL 2338516

...al and its employees were "entrusted with, or assumed the responsibility for, frequent and regular care of or services to [Gould] with the commitment, agreement or understanding with him that a caregivers [sic] role existed as the term is defined in Section 415.103(4)." It alleged that the hospital had "provided [Gould] with day or residential care or treatment and is a `facility' as that term is defined by Section 415.102(8), Florida Statutes." It further alleged (emphasis supplied): At all tim...
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Kmt v. Dept. of H & R Serv., 608 So. 2d 865 (Fla. 1st DCA 1992).

Cited 3 times | Published | Florida 1st District Court of Appeal

...ry before affording her a hearing. She argues that as a result of HRS's confirmation of the report and placement of her name in the abuse registry, Centerville terminated her employment. HRS responds that its compliance with its statutory duty under section 415.103(3), Florida Statutes (1989), to classify the report as "confirmed" and report its findings to the central abuse registry did not cause K.M.T....
...his proceeding was under consideration does not reveal, any requirement that a confirmed report of neglect be "judicially determined" before the alleged perpetrator may be disqualified from employment on the basis of the confirmed report. Rather, subsection 415.103(3)(d)3.b., Florida Statutes (1989), states without qualification that: The alleged perpetrator of a confirmed report may be disqualified from working with children or the developmentally disabled or from working in sensitive positions...
...Zimmerman Brush Co., 455 U.S. 422, 436, 102 S.Ct. 1148, 1158, 71 L.Ed.2d 265 (1982). See also Fetner v. City of Roanoke, 813 F.2d 1183 (11th Cir.1987) ("Post-deprivation remedies do not provide due process if predeprivation remedies are practicable."). Section 415.103(3)(c), Florida Statutes (1989), provided that, upon completion of the investigation of a report, it should be *871 classified either as "confirmed," "indicated," or "unfounded," and that the alleged perpetrator should be notified of the classification and the right to ask for an amendment or expunction of the record. This subsection also provided that "[c]omputer records of a confirmed report shall be retained for 50 years from the receipt date of the report." The language of section 415.103 in 1989 required that the information relating to a confirmed report be entered in the abuse registry before the alleged perpetrator had the opportunity to contest such report (otherwise, the alleged perpetrator would not be given the...
...306, § 45, Laws of Florida, shows that giving the alleged perpetrator the opportunity for a prior hearing at which he can contest the classification of "confirmed" outweighs any state necessity for quick action or any impracticality of providing a pre-classification hearing. [3] See §§ 415.103(3)(c)2, 415.104(2), Fla....
...was deprived of procedural due process under these circumstances. We find it unnecessary to decide whether the 1989 version of the statute is facially unconstitutional, however. We base this conclusion on the fact that the statutory authority for such pre-hearing sanction, Section 415.103(3), Florida Statutes (1989), no longer existed at the time of the final hearing, and we follow the basic principle of jurisprudence that courts will only consider the constitutionality of a statute if the case cannot be resolved on any other basis. See, e.g., Sandlin v. Criminal Justice Standards & Training Comm'n, 531 So.2d 1344, 1346 (Fla. 1988); Singletary v. State, 322 So.2d 551, 552 (Fla. 1975); McKibben v. Mallory, 293 So.2d 48, 51 (Fla. 1974). The 1989 version of section 415.103(3) authorized an employer to terminate the employment of an employee, such as Appellant, who was merely alleged to have perpetrated a confirmed report of abuse or neglect....
...and placing K.M.T.'s name on the abuse registry (the facts which gave rise to Appellant's termination from employment); and by letter dated June 6, 1990, HRS refused to expunge K.M.T.'s name from the abuse registry. On or about August 1, 1990, the amended version of section 415.103 took effect, which eliminated the pre-hearing termination penalty of subsection (3)....
...As stated by the Fourth District, "A statute which eliminates a penalty applies, from the moment it takes effect, to all pending proceedings." Fogg, 473 So.2d at 1355. We conclude, therefore, that the amendment and elimination of the employment-termination provision of the 1989 version of section 415.103(3) removed such provision from the case at bar altogether, meaning that the penalty could not be imposed on K.M.T....
...n or disabled adult, including, but not limited to, food, clothing, medicine, shelter, supervision, and medical services, that a prudent person would deem essential for the *873 well-being of an aged person or disabled adult. (Emphasis added.) Under section 415.103(3)(d)5, Florida Statutes (1989), HRS had the burden of proving by a preponderance of the evidence that K.M.T....
...But the statutory prohibition for employment or the statutory directive to discharge attaches because they go on the abuse registry? A. That's correct. Q. Now, at the time they go on the abuse registry, that occurs before that person has the opportunity to have a hearing. A. That's correct. (T. 154-159). [3] Sections 415.103(3)(c)2 and 415.104(2), Florida Statutes (1990 Supp.), provide that a report shall not be classified as confirmed until HRS has received a final administrative order rendered in a chapter 120 hearing or until the 30-day period provided to the alleged perpetrator for requesting such hearing has expired....
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K.M.T. v. Dep't of Health & Rehabilitative Servs., 608 So. 2d 865 (Fla. Dist. Ct. App. 1992).

Published | District Court of Appeal of Florida | 1992 Fla. App. LEXIS 11162, 1992 WL 301308

...before affording her a hearing. She argues that as a result of HRS’s confirmation of the report and placement of her name in the abuse registry, Centerville terminated her employment. HRS responds that its compliance with its statutory duty under section 415.103(3), Florida Statutes (1989), to classify the report as “confirmed” and report its findings to the central abuse registry did not cause K.M.T....
...Zimmerman Brush Co., 455 U.S. 422, 436 , 102 S.Ct. 1148, 1158 , 71 L.Ed.2d 265 (1982). See also Fetner v. City of Roanoke, 813 F.2d 1183 (11th Cir.1987) (“Post-deprivation remedies do not provide due process if pre-deprivation remedies are practicable.”). Section 415.103(3)(c), Florida Statutes (1989), provided that, upon completion of the investigation of a report, it should be *871 classified either as “confirmed,” “indicated,” or “unfounded,” and that the alleged perpetrator should be n...
...306, § 45, Laws of Florida, shows that giving the alleged perpetrator the opportunity for a prior hearing at which he can contest the classification of “confirmed” outweighs any state necessity for quick action or any impracticality of providing a pre-classification hearing. 3 See §§ 415.103(3)(c)2, 415.-104(2), Fla.Stat....
...was deprived of procedural due process under these circumstances. We find it unnecessary to decide whether the 1989 version of the statute is facially unconstitutional, however. We base this conclusion on the fact that the statutory authority for such pre-hearing sanction, Section 415.103(3), Florida Statutes (1989), no longer existed at the time of the final hearing, and we follow the basic principle of jurisprudence that courts will only consider the constitutionality of a statute if the case cannot be resolved on any other basis. See, e.g., Sandlin v. Criminal Justice Standards & Training Comm’n, 531 So.2d 1344, 1346 (Fla.1988); Singletary v. State, 322 So.2d 551, 552 (Fla.1975); McKibben v. Mallory, 293 So.2d 48, 51 (Fla.1974). The 1989 version of section 415.103(3) authorized an employer to terminate the employment of an employee, such as Appellant, who was merely alleged to have perpetrated a confirmed report of abuse or neglect....
...and placing KM.T.’s name on the abuse registry (the facts which gave rise to Appellant’s termination from employment); and by letter dated June 6, 1990, HRS refused to expunge K.M.T.’s name from the abuse registry. On or about August 1, 1990, the amended version of section 415.103 took effect, which eliminated the pre-hearing termination penalty of subsection (3)....
...As stated by the Fourth District, “A statute which eliminates a penalty applies, from the moment it takes effect, to all pending proceedings.” Fogg, 473 So.2d at 1355 . We conclude, therefore, that the amendment and elimination of the employment-termination provision of the 1989 version of section 415.103(3) removed such provision from the case at bar altogether, meaning that the penalty could not be imposed on K.M.T....
...n or disabled adult, including, but not limited to, food, clothing, medicine, shelter, supervision, and medical services, that a prudent person would deem essential for the *873 well-being of an aged person or disabled adult. (Emphasis added.) Under section 415.103(3)(d)5, Florida Statutes (1989), HRS had the burden of proving by a preponderance of the evidence that K.M.T....
...But the statutory prohibition for employment or the statutory directive to discharge attaches because they go on the abuse registry? A. That’s correct. Q. Now, at the time they go on the abuse registry, that occurs before that person has the opportunity to have a hearing. A. That’s correct. (T. 154-159). . Sections 415.103(3)(c)2 and 415.104(2), Florida Statutes (1990 Supp.), provide that a report shall not be classified as confirmed until HRS has received a final administrative order rendered in a chapter 120 hearing or until the 30-day period provided to the alleged perpetrator for requesting such hearing has expired....
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Ago (Fla. Att'y Gen. 1989).

Published | Florida Attorney General Reports

...ed person or disabled adult or have been entrusted with the care of an aged person or disabled adult on a temporary or permanent basis." 2 Sections 415.101 - 415.113 , F.S. 3 See, s. 415.101 (2), F.S., expressing the legislative intent of the act. 4 Section 415.103 (3)(a), F.S. (1988 Supp.) 5 Section 415.103 (1), F.S., as amended by s....
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E.V. v. Dep't of Health & Rehabilitative Servs., 615 So. 2d 251 (Fla. Dist. Ct. App. 1993).

Published | District Court of Appeal of Florida | 1993 Fla. App. LEXIS 2478, 1993 WL 63505

...When HRS attempted to have the appellant sign the necessary papers to have the child placed in the care of a responsible adult, the appellant refused to sign the papers *252 because he did not believe that he was A.L.M.’s natural father. Pursuant to Section 415.103, Florida Statutes (Supp.1990), HRS establishes and maintains a central abuse registry and tracking system which contains confirmed reports of persons who have committed acts of abuse, neglect, or exploitation upon a child....
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Nickens v. Florida Dep't of Health & Rehabilitative Servs., 633 So. 2d 1160 (Fla. 5th DCA 1994).

Published | Florida 5th District Court of Appeal | 1994 Fla. App. LEXIS 2516, 1994 WL 86474

central abuse registry and tracking system. See § 415.103(3)(e)2., Fla.Stat. (1989). However, through the
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Repub. Nat'l Bank of Miami v. Johnson ex rel. Guardianship Prog. of Dade Cnty., Inc., 622 So. 2d 1015 (Fla. 1st DCA 1993).

Published | Florida 1st District Court of Appeal | 20 U.C.C. Rep. Serv. 2d (West) 1300, 1993 Fla. App. LEXIS 6442, 1993 WL 205505

single state-wide toll-free telephone number.” § 415.103(l)(a)(7), Fla.Stat. (1991) (emphasis added). Failure
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B.B.A. v. Dep't of Health & Rehabilitative Servs., 581 So. 2d 955 (Fla. Dist. Ct. App. 1991).

Published | District Court of Appeal of Florida | 1991 Fla. App. LEXIS 5578, 1991 WL 103427

....C.’s dilantin blood levels *956 for the period from March 27, 1986 to September 7, 1987, constituted a confirmed report of neglect. The Department approved the investigator’s referral report and placed B.B.A. on its central abuse registry under Section 415.103(3)(c), Florida Statutes....
...The recommended order was fully adopted in a final order by the Department, which B.B.A. now challenges on appeal. The Act requires that the Department, among other things, investigate and classify reports of abuse to disabled adults. The procedures for conducting an investigation of a report of abuse are provided for in Section 415.103....
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A.O. v. Dep't of Health & Rehabilitative Servs., 696 So. 2d 1358 (Fla. Dist. Ct. App. 1997).

Published | District Court of Appeal of Florida | 1997 Fla. App. LEXIS 8502, 1997 WL 413819

...A.O., a certified nursing assistant (CNA), appeals a final order of the Department of Health and Rehabilitative Services (HRS) confirming a report finding him to be a perpetrator of neglect of an aged person. The HRS order allowed his name to be placed on the state’s abuse registry pursuant to section 415.103, Florida Statutes (1993)....
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Specialty Hosp.-Gainesville, Inc. v. Charles Barth (Fla. 1st DCA 2019).

Published | Florida 1st District Court of Appeal

...of the act, 415.101, Florida Statutes, which specifically expresses legislative intent: “The Legislature recognizes that there are many persons in this state, who, because of age or disability, are in need of protective services.” (Emphasis added). This is further explicated in section 415.103(1), Florida Statutes, regarding the “Central Abuse Hotline”: “The department shall establish and maintain a central abuse hotline that receives all reports made pursuant to section 415.1034 in writing or through a statewide toll-free 10 telephone number....

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